top of page

TWIZZY PRIVACY POLICY

Effective Date: [November 17, 2024]
Last Updated: [April 26, 2026]

​

We at Twizzy are working to make our site [twizzy.com] accessible to people with disabilities.

Who We Are

Twizzy (“Twizzy,” “we,” “our,” or “us”) is a digital platform that connects users with expert mentors, advisors, and therapists across a wide range of industries. We may also operate additional services, mobile applications, or subdomains under the Twizzy brand.

​

At Twizzy, respecting your privacy and protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website, mobile apps, or related services.

​

By using Twizzy, you agree to the terms outlined in this Privacy Policy.

Website Visitors

Like most websites, Twizzy automatically collects non-personally identifying information such as browser type, language preference, referring site, operating system, and the date and time of each visitor request.


We use this data to better understand how users interact with our platform and to improve site functionality.

​

Occasionally, we may publish aggregate usage data — for example, general platform analytics or performance reports — but never in a way that identifies individuals.

​

We also collect potentially personally identifying information such as IP addresses for logged-in users or users who leave comments, reviews, or other content. IP and email information may be visible to administrators of the sections where interactions occur.

Gathering of Personally-Identifying Information

Certain actions — such as creating an account, booking a session, becoming an advisor, or subscribing to updates — require you to provide personally identifying information.

This may include:

​

  • Name, email address, and contact information

  • Payment details (processed securely by third-party partners like Stripe)

  • Profile data (bio, expertise, availability, and media)

  • Communication history, reviews, and session details
     

We collect only the information necessary to provide our services. You may choose not to share certain details, though doing so may limit access to specific features.

Aggregated Statistics

Twizzy may collect aggregated, non-personally identifying statistics about user behavior — such as session lengths, popular categories, or advisor ratings — to improve our services and inform business decisions.

​

These reports will never include personal or sensitive data unless you have explicitly granted permission.

Protection of Personally-Identifying Information

Twizzy discloses personally identifying information only to employees, contractors, and trusted partners who:

​

  1. Need to know that information to help us operate, develop, or improve Twizzy; and

  2. Have agreed to strict confidentiality and data protection obligations.
     

Some of these individuals or entities may operate outside your home country. By using Twizzy, you consent to such international data transfers.

​

We do not sell or rent personal information. Disclosure may occur only when:

​

  • Required by law, subpoena, or court order

  • Necessary to protect the rights, safety, or property of Twizzy, its users, or the public

  • Reasonably required to investigate or prevent fraud, abuse, or technical issues

Requests, Issues, and Suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator via email:

​

  • help@twizzy.com

  • info@twizzy.com

bottom of page